Hochschule für nachhaltige Entwicklung Eberswalde

Buddy IT Program

The HNEE offers first-semester students support from experienced students (Buddys), offering their help to give first-semesters an easy access into all the systems necessary for the online-education period (Corona forced learning systems).

Support will be available for topics including:

  • technical requirements for online-education period (corona related)

  • technical support with devices

  • setup and use of online-conference software (BigBlueButton)

  • use of HNEE Campus-Management-System EMMA+

  • application and setup for licensed software like Microsoft 365

  • lending and use of devices via the IT-Servicecenter

  • FAQ

  • access to network drives (VPN – access to university servers and interior offers) 

  • use of virtual computer pools (online-access to computer-pool software for students and employees of the HNEE)

Date for online consultation-hour:

To make getting into the online-education period in the winter-semester 20/21 more easy, we offer multiple appointments with student tutors where some topics will be presented. Questions can be asked, and we’ll work on solutions for occurring problems.

A schedule with dates and access options will be published soon.

The following topics will be presented and discussed:

  • EMMA + (Campus-Management-System)

  • BigBlueButton (web-conference system)

  • VPN (virtual private network)

  • virtual computer-pools

  • Nextcloud

Dates for online consultation hours:

23.09.2020  10:00 - 11:30 Uhr (german)

23.09.2020  14:00 - 15:30 Uhr (englisch)

Link zum Meetingraum:

Get in touch with the Buddy-IT-Team:

The team is available for questions and support before and during the semester: