General student counselling
Do you have a question?
General student counselling
Consulting hours: Please arrange an individual counselling appointment by e-mail or telephone. We take our time to ensure that none of your questions remain unanswered. Counselling is confidential, neutral, open-ended and, if you wish, anonymous.
Hotline for questions during the application and admission process
Stadtcampus | House 5 ground floor, right
Schicklerstraße 5 | 16225 Eberswalde
What questions should I ask the General Student Counselling Service?
- Study choice decision
- Application and admission process
- Financing your studies through scholarships
- Changing universities and degree programmes
- Questions about examinations
- Studying with a child or relatives in need of care
- Difficulties in or during your studies
- Studying with a disability or chronic illness
- Studying without a high school diploma
- Dropping out of university
- Finding the right contact person
If you are planning to enter a higher semester, the recognition of study and/or examination achievements must be submitted together with the application. Please complete the → form for this purpose.
If you would like to have study and examination achievements that you have already completed recognised, please apply to the relevant examination board as early as possible with the relevant evidence. Please fill out the → form.
If you would like to have study and examination credits earned outside the university recognised, we recommend that you seek advice before submitting your application.
Are you enrolled at another university and want to transfer to HNEE? Would you like to change your degree programme within HNEE?
Then please reapply within the application deadline.
If you have definitively failed an examination prescribed by the examination regulations at your university (loss of the right to take the examination), then it must be checked in which degree programme you can continue your studies. Let us advise you.
If you are an international student with a residence permit for study purposes, please clarify with your local immigration authority whether and how you can change universities before applying.
Family friendliness is very important to HNEE. The Family-Friendly University Coordination Office advises and supports students who are caring for their child(ren) and/or relatives alongside their studies. Comprehensive information can be found on the → Family-Friendly University website. We will be happy to answer your individual questions in a counselling session.
If you have any questions about studying with a disability or chronic illness, our representative for the interests of university members and relatives with disabilities and chronic illnesses will be happy to help. She offers individual counselling on topics such as applications for hardship cases, compensation for disadvantages or special needs during your studies. You can find the contact details under: HNEE representative. General information on this topic can also be found on the website of the German Student Union: Studying with a disability.
The Studierendenwerk Frankfurt (Oder) regularly offers individual psychosocial counselling at the Eberswalde location.
This is intended to provide support in difficult study and life situations and offer guidance and help with decision-making. Possible conflict situations can include stress, exam anxiety or personal crises. Counselling is offered in German and English.
Please make an appointment with the → Studierendenwerk Frankfurt (Oder).
If you would like to study at our university and do not have an Abitur, you will need a vocational qualification in accordance with Section 10 (2) points 6 to 11 of the Brandenburg Higher Education Act. For example,it is possible to enrol on a degree programme if you have passed a master craftsman's examination or have completed lower secondary school (Realschule), have completed vocational training relevant to the degree programme in question and have two years of subsequent professional experience.
If you are planning a stay abroad (internship or study semester), please start planning well in advance, at least one year before the start of your planned stay. On the website of the → International Office you will find information about general conditions such as application deadlines and funding opportunities .