Central IT

The Central IT department provides the technical infrastructure and central services for the university and ensures secure operations for teaching, research and administration. Online services give you worldwide access to digital teaching content, your personal data and emails. You can use our modern PC pools around the clock and receive the latest Microsoft software from us free of charge for the duration of your studies.

Upon enrolment, you will receive a university account with access to all services. If you have any questions or problems, you can contact us by email at any time. The two permanent email addresses are listed below.

Team and availability

Our consulting hours

Monday to Wednesday: 8:00 to 11:00 and 12:30 to 15:00
Thursday: 12:30 to 15:00
Friday: 8:00 to 11:00

 

Postal address:

Eberswalde University for Sustainable Development
IT Service Centre
Schicklerstraße 5
16225 Eberswalde
Room 05.102-105

 

Due to our diverse areas of operation, we are not always available in person. Therefore, please make an appointment with us if you would like to talk to us. You can reach us at any time by e-mail.

Contact Us:

Central telephone number of the IT service centre: +49 3334 657-272 
Please let the call ring longer, as the call will be forwarded after 20 seconds.

Support enquiries: it-support(at)hnee.de

IT procurement: it-einkauf(at)hnee.de

Information and instructions

Information and instructions on the subject areas of the ITSZ can be found in the Zammad knowledge base.

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